General Dynamics Electric Boat

Some previous employees at the company had underperformed on a contract and violated the customer's trust. The customer “blackballed” the company. I was charged by the VP/GM to repair the relationship and regain the customer's trust. I developed and executed a re-penetration plan.

This initiative successfully reversed a strained business relationship with key customer GD Electric Boat, unlocking a $100M funnel, increasing the bid volume by 1000%, resulting in the highest single award in 5 years. This project included redirecting resources to reacquire SUBSAFE level 1 Supplier rating and Welding and Non-Destructive Test (NDT) certifications. The project lasted over 18 months and included multiple on-site quality audits by a joint team which included GDEB, HII, U.S. Government personnel.